The Complaint/Feedback Form can also be downloaded here and submitted by mail, fax, e-mail, on the following contact information.
Federalno ministarstvo prostornog uređenja
Jedinica za implementaciju projekta Energetske efikasnosti u Bosni i Hercegovini (BEEP)
Hamdije Čemerlića br. 2
Phone: +387 33 726 548
Fax: +387 33 726 511
Complaints/questions/comments can also be submitted by telephone, in person, as well as to the supervisors of works, during field visits by representatives of the Project Implementation Unit, etc.
Please also see the following document: The Purpose of Impunity Policy, Key Definitions, Basic Commitments.